CONTACT INFO
Contact orders@croakies.com for more information about Croakies Custom Imprinted Products.
Read the artwork specs below and then email your print resolution digital art to customs@croakies.com
Please also send a low resolution jpeg or pdf proof of your art to ordersr@croakies.com.
ARTWORK
Customer supplied Artwork must EITHER be camera ready artwork OR a digital file. 
ARTWORK THAT WORKS CUSTOM ART SERVICE
Croakies custom art service is dedicated to offering you the highest quality service and best 
quality custom imprinted products available. However, a large part of our success rests on the 
original artwork that you send to us. Customer supplied Artwork must EITHER be camera ready 
artwork OR a digital file. Ideally we prefer original, digital, vector art files. This offers the best 
quality result, with the quickest turnaround and no additional charges. 
Artwork charges are $56.00 (V) per hour with a one hour minimum. 
Customized artwork (artwork not supplied) - $56.00 (v) per hour
Ink Color Change - $10.00 (v) per color
Copy change- $30.00 (v) 
DIGITAL ARTWORK FILES
We would prefer to receive artwork which has been created in the following applications and formats:
• Adobe Illustrator vector files (ai or pdf) or exported 300 dpi eps or tiff files 
• Freehand vector files or exported 300 dpi eps or tiff files 
	All fonts in the document/file must be converted to paths or outlines. Please keep in mind that fine hairlines
cannot be reproduced in silkscreening. If your logo has thin lines, small type, or small type with thin lines 
it will have to be altered. This may incur additional artwork charges. Also, keep in mind that all artwork to 
be printed must be solid lineart, we cannot print halftones or greyscale images. If specific ink colors are to 
be printed, please make sure the document clearly lists which colors they are. Currently we support Pantone 
and Wilflex color matching systems. Exact color match is not guaranteed due to different products and printing 
processes, however every effort will be made to match as close as possible. 
Other forms of artwork are acceptable and generally work well, but could possibly result in extra costs and delays. 
	We can also accept files saved as Photoshop, JPEG, GIF, PDF, etc. if the file has been created at a 
high resolution (300dpi) and is 200% the size the artwork will imprint. Please keep in mind that the files must 
be created as high resolution files to start with. Remember, pixel based, digital files cannot be resampled to 
higher resolutions. THIS IS WHY WEB GRAPHICS ARE NOT SUITABLE FOR SILKSCREENING. THEY ARE
USUALLY 72dpi - NOT 300 dpi. Because Photoshop files, JPEGS, GIFS, PICTS and other similar file formats are 
pixel based, they may require additional time/artwork charges to make the artwork suitable for silkscreening. 
	If you send us artwork in a digital format other than listed above be aware that a). we may not be able to open 
the file, and b). we will have to spend additional time reformatting, reconstructing and separating artwork to match 
and or meet our requirements for silkscreening. This will incur additional artwork charges and will delay the 
completion of your order. Note • Please be aware that the above mentioned applications are all we currently 
support. Artwork charges are $56.00 (V) per hour with a one hour minimum. 
CAMERA READY ARTWORK
 If the artwork is not set up digitally we can accept black and white camera ready artwork. This artwork should 
have clean, crisp, well defined edges and should be supplied to us on paper at 200% the size the artwork will 
imprint on the product. Please keep in mind that if the artwork is very rough we will have to spend additional
 time and charge extra for extra cleanup and reconstruction. Artwork charges are $56.00 (V) per hour with a 
one hour minimum. Also, if the artwork is multicolor and you are sending black and white art on paper, it will 
need to be supplied to us in the form of separations. Remember we only print solid lineart so if your multicolor 
artwork has halftones it will need to be converted to solid lineart before you send it to us. 
Camera Ready Art IS NOT the following; business cards, letterheads, faxes, newspaper art, photocopies, 
printed products or web graphics.
HOW TO SUBMIT ARTWORK
Artwork can be supplied to us on these media types: ZIP disks, DVD’s or CDs
Artwork can be emailed to customs@croakies.com. 
Please also send a low resolution jpeg or pdf proof to jennifer@croakies.com.
Please note • The customs@croakies.com email address is only for artwork. You will also need to contact your
Customer Service Representative with your imprint information so they can properly set up and initiate your order.  
Please send a low res. jpeg proof of your artwork to your Customer Service Representative. This will assist the 
Cust. Service Rep. in writing your order. It is a good idea to name your files with names that will easily 
connect them to your order. 
Black and white, paper, lineart can be mailed to: 
  Attn: Customer Service
  Life-Link Int., Inc.
  1240 Huff Lane/ P.O. Box 2913
  Jackson, WY 83001
STANDARD INKS